Content Manager

Principal Responsibilities:

• Responsible for Wild Apricot, WordPress & Wix website updates. (May extend to other platforms)

• Responsible for resolving basic website support tickets in a timely manner.

• Responsible for escalating a customer support request, when applicable.

• Responsible for leading customer calls during onboarding process.

• Assist the marketing and web services team with content migration.

• Assist in project management of new website launches.

• Assist Customer Success Managers, as needed.

• Assist in other technical marketing tasks, as assigned.

• Promote and research areas of improvement to enhance the Washington Events brand, reputation, and efficiency on a global and community basis.

Knowledge, Skills, and Abilities:

• Must be able to type and use word processing software.

• Must demonstrate the ability to handle multiple projects and details simultaneously.

• Must demonstrate effective oral and written communication and editing skills and have excellent attention to detail.

• Must demonstrate effective critical thinking skills and be able to problem-solve.

• Experienced with Google Analytics and other platforms preferred.

• Understanding of performance reporting, marketing analytics, and SEO desired.

• Knowledge of online marketing services, social media, and the Internet required.

• Working knowledge of HTML and CSS is beneficial. English fluency is essential.

• Must work independently, high energy level, and must be friendly, and having a sense of humor are essential.

• Must work cooperatively with fellow Washington Events employees, advocate and follow the Washington Events core values daily.

Essential Physical Requirements:

• Ability to communicate effectively and professionally with management, fellow employees, and customers.

• Ability to read, count, and write English to accurately complete all documentation.
  

Job Type: Part-time, Temporary, Potentially Full-time

Pay: To be discussed

Benefits:

Employee assistance program

Flexible schedule

Schedule:

4-8-hour shifts

Monday to Friday

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Ability to Commute/Relocate:

Oakland, Wayne, and Macomb County MI. (Required)

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Education:

Bachelor's (Preferred) or associate degree with experience. Students and Interns are applicable based on experience.

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Experience:

• Digital Marketing: 2 year (Preferred)

• Marketing: 2 year (Preferred)

• Web Platforms; Wild Apricot, etc.: 2 year (Preferred)

• HTML5: 2 year (Preferred)

• CSS: 2 year (Preferred)

Work Location:

Downtown Pontiac

This Job Is:

An Equal Employment opportunity in which military-experienced candidates are encouraged to apply

People with disabilities are encouraged to apply

Company's website:

https://WashingtonEventsllc.com/

Benefit Conditions:

Waiting period may apply

Only qualified employees eligible

Work Remotely:

Maybe available after training Temporarily due to COVID-19 COVID-19 Precaution(s):

• Remote interview process

• Personal protective equipment provided or required

• Temperature screenings

• Social distancing guidelines in place

• Sanitizing, disinfecting, or cleaning procedures in place

How to Apply: Submit Resume with Cover letter to Contact@WashingtonEventsllc.com